Digital Transformation and the Internet of Things Improving Services Across Several Industries
We live in an age where smartphones and laptops are no longer a luxury; they are a requirement. For nearly every problem we have, there is a digital solution. Therefore, organizations of all sizes are using technology to revolutionize industry practices. Here are a few sectors that have undergone a digital transformation thanks to technological innovations.
Digital Transformation in Education
The global COVID-19 pandemic has forced schools to forego in-person learning, with students and teachers meeting on an online platform instead. However, many schools were already adopting educational technology to supplement and deepen students’ understanding of their lessons before the novel coronavirus had accelerated this trend.
In 2019 alone, EdTech investments in the United States had reached $18.66 billion. Meanwhile, the market for online education is forecasted to balloon to a whopping $325 billion by 2025.
It’s easy to see the drive behind these investments, as the Internet of Things presents countless opportunities to the education sector. Gamifying lessons through apps helps with students’ retention and their enjoyment of learning. Additionally, augmented reality (AR) technology aids in visualizing concepts that would otherwise be hard to understand, like chemical reactions. With these advantages, technology now plays an indispensable role in education, even in the new normal.
Digital Transformation in Healthcare
In a world of packed schedules, people have turned to technology to make healthcare more accessible. In Canada, telemedicine companies like Dialogue and Maven offer sought-after digital health solutions. These services eliminate the need to go to a doctor’s office and risk exposure to others.
Wearable technology such as smartwatches and fitness bands send personal health data to medical professionals in real-time to facilitate remote care delivery. This is especially important for COVID-19-vulnerable citizens or those who have difficulty traveling.
Aside from virtual care, predictive analytics and machine learning algorithms have also helped medical practitioners better assess their patients’ needs. This technology uses data recorded from previous patients to estimate outcomes and determine the best treatment course before an illness can reach its terminal stage.
Digital Transformation in Hospitality
At an ever-increasing pace, travelers often use apps to plan their trips and review hotel stays. With an increasingly tech-savvy customer base, the hospitality industry cannot afford to put off digitizing its services.
To adapt, hotels streamline the travel process by utilizing one-click booking services, complete with automated payment. Furthermore, smart technology installed in hotel rooms helps enhance the guests’ experience by turning the user’s voice into a universal remote control. This allows them to manipulate lighting and heating, turn on the television, or even order room service with a simple voice command.
Artificial intelligence has also found a place in the hospitality industry. Some establishments like The Cosmopolitan Hotel in Las Vegas have begun to use AI concierges to provide guests autonomous utility. Meanwhile, hotels track user preferences through data analytics, using machine learning technology to offer a more personalized experience.
Digital Transformation in Transportation
Technology has been instrumental in helping commuters navigate public transportation, given the current health crisis. For instance, contactless payments are reducing the risk of spreading the virus. This transit app also provides information on mass transport occupancy levels to help enforce social distancing. Passenger counters outfitted on vehicles record and transmit foot traffic data in real-time.
Digital transformation has also provided benefits to transportation workers who work on the frontline of the pandemic. A Verizon Connect article on mobile management systems notes how these systems have helped empower people like bus and taxi drivers. This technology allows them to coordinate with their team remotely, receive up-to-date traffic information on their routes, and minimize physical contact through wireless payments.
These are just a few examples of how multiple industries have embraced technology to digitize the consumer experience, improve operations, and adapt to the global health pandemic. Is your organization planning a digital transformation project? Book a meeting with NVT Phybridge to learn how their Power over Ethernet solutions will lower infrastructure costs, simplify the deployment, and improve your overall return on investment!
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This article was guest-written exclusively for NVT Phybridge by Janet Russel.
Janet Russel is a database administrator and freelance writer whose interests lie in AI, analytics, IoT, and how these fields continue to develop and impact our daily lives.