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Modern LAN Guest Blog: It’s Time to Start Treating Exceptions as the Norm

By Melanie Turek, Vice President of Research, Connected Work, Frost & Sullivan

Ask most network architects about the local area networks they manage, and they will likely regale you with a clear list of their preferred networking vendors and products for each of their environments. One thing that rarely comes up: the exceptions that lurk within every corporate LAN.

Exceptions are the one-offs, such as that IP phone on the loading dock that is just a little too far away from the nearest wiring closet to connect via standard Ethernet, or using dongles and an existing coaxial cable to plug a security camera into the network. All but the most generic of local area networks contain these dirty little secrets; the network administrators and architects I’ve spoken to will admit to them only grudgingly, with a wink and a nod.

The challenge, however, is that with the convergence of technologies on the LAN—including not only communications and security devices, but a whole fleet of IoT sensors and endpoints—the risks posed by seemingly benign one-off exceptions are all too real. That casual wink and nod could easily turn into a look of dread as more and more networked devices require non-standard equipment to work as desired—and blow up any semblance of network optimization, performance and security in the process. What’s more, administrators could find themselves dealing with scores of unique fixes, without relying on the rigorous processes that are foundational to any successful IT operation.

Helping companies deal with such exceptions is just one of several challenges Frost & Sullivan’s analyst team aimed to mitigate as we developed a new set of best practices for local area networks, which we are calling the “Modern LAN.” The solution: When it comes to dealing with exceptions, it is time to stop treating them as exceptions.

As non-traditional devices become the norm, network architects simply must come to terms with the fact that solutions such as Long-Reach Power over Ethernet (LRPoE) switches must be included as part of the approved network architecture, even if that means deploying new network design techniques and technologies. It also means being open to the possibility of including new suppliers and certifying new products as part of corporate-approved solutions. Incorporating and supporting a wider array of compatible network infrastructure gear gives both architects and the administrators in the field a fresh set of tools to deploy networks reflective of the devices that are making their way into corporate offices, shop floors and remote sites.

“Dealing with Exceptions” is just one of several design best practices incorporated in the Modern LAN. To learn more, read the whitepaper “The Modern LAN: Rethinking Network Design for the Modern Age”, available at https://go.frost.com/Lan

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Government Agency Deploys over 8,000 Hanwha IP Cameras Using Modern LAN Principles

Massive Surveillance Upgrade for Government Agency Aimed at Generating Benefits Beyond Security

A Government Agency was relying on an outdated analog surveillance system and wanted to modernize to a comprehensive IP solution. The massive surveillance upgrade would take place across 360 customs offices and border crossing locations, with the objective of increasing their ability to identify risks and reducing response time to threats. The Agency was also looking to improve efficiency by automating most of the processing of imports and exports coming in and out of the country, with the objective of increasing economic growth and foreign trade.

However, planning an upgrade of this immense scale presented critical obstacles. The Agency determined that over 8,000 existing analog devices needed to be modernized to Hanwha IP cameras. The first system integrator (SI) proposed a traditional approach which would have involved ripping-and-replacing the existing Coax-based infrastructure, along with installing hundreds of new IDF closets to accommodate the long-reach requirements. The customer was unsatisfied with this solution as they were extremely concerned with:

  • The high costs to rip-and-replace the entire security network.
  • Installing new IDF closets to overcome the 300ft reach limitation of standard PoE switches.
  • The estimated time of 4 years to deploy the new surveillance system across the 360 locations.
  • Loss of revenue and safety concerns caused by disruption to government import and export operations on a massive scale across the country.

Given the massive size of the project, the SI was concerned with:

  • Complex sales cycles, given the complexity around network requirements.
  • The potential for cost overruns and revenue delay.
  • Poor customer satisfaction, given network not being properly established.
  • Risk of depending on a third party to establish and maintain the network that would support the new surveillance system.

Change the Conversation; Improve the Outcome

Unsatisfied with the proposed upgrade plan, the Government Agency turned to another SI to help find a better solution. The SI searched for a better approach and discovered the Modern LAN design principles, recognizing the opportunity to change the conversation by introducing new innovation and Power over Ethernet technology. The customer was immediately impressed with the innovative approach but was skeptical that the methodology would work in their environment.

To prove the Modern LAN solution, the SI introduced the customer to NVT Phybridge’s Modern LAN enabling technology. Due to the success of past installations, the SI recommended the NVT Phybridge Ethernet over Coax (EoC) solution. The customer engaged in a no-obligation proof of concept to test the solution in their environment. After a few simple setup steps, the CLEER24 (Coax-Leveraged Ethernet Extended Reach) managed switch, with SmartPathPoE™ technology, transformed the existing and reliable Coax infrastructure into a power-packed IP/PoE backbone, capable of supporting the new Hanwha IP cameras with up to 6,000ft (1,830m) reach – 18Xs farther than standard Ethernet switches. Given the Agency’s existing point-to-point topology of the coax-based infrastructure in every location, the SI was able to apply a repeatable, predictable and scalable deployment methodology in all 360 locations; eliminating risk and fast-tracking the IP modernization for the Agency.

The Modern LAN solution allowed the Agency to transform their existing and reliable Coax-based infrastructure into a power-packed IP platform; completely eliminating the need to rip-and-replace the existing infrastructure. The Agency was confident that the Modern LAN approach would ensure they achieve a simple, secure and cost-effective upgrade to IP surveillance. The customer was completely satisfied as they leveraged Modern LAN principles 2, 3 and 4 to achieve incredible results.

Principle #2: Create a secure and robust local area network – The Agency established a secure and robust Power over Ethernet backbone for their new IP surveillance system by leveraging the existing and reliable Coax-based infrastructure. The CLEER24’s patented SmartPathPoE™ technology allowed the customer to maintain a physically separate and cyber-secure point-to-point IP network for surveillance, ensuring zero disruption and risk to the core network.

Principle #3: Use new long-reach PoE innovations to maximize ROI – by leveraging the existing surveillance infrastructure, the SI helped the customer reduce infrastructure costs by over $3 million and accelerate the deployment time by 80%.

Principle #4: Modernize to IP using IoTG environmentally responsible framework – by avoiding the traditional rip-and-replace upgrade model, the Government Agency prevented over 60 tons of e-waste from their digital transformation. The Agency also avoided installing a single IDF closet thanks to CLEER24’s long reach capabilities; greatly reducing the organization’s ongoing energy consumption. IoTG (Internet of Things to the Power of Green) measures and recognizes organizations that modernize to the Internet of Things with an environmentally responsible process. The Government Agency has received the highest rating, 5-stars, for their exceptional transformation.

The customer’s new IP surveillance system, now consisting of over 8,000 new Hanwha IP cameras, delivers high-resolution viewing and recording capabilities; providing officials with better recognition and identification of potential safety threats at over 360 key customs and border crossing locations. The Agency was also able to leverage new business intelligence and technology to implement a new automated customs process. The integration of QR readers within the import and export locations has allowed the Agency to:

  • Reduce the average time spent by an individual at a border crossing location by 50%.
  • Reduce the amount of paperwork required during the import/export process.
  • Eliminate personnel interaction; further increasing safety and labour cost savings.

A Better Outcome for the Reseller and the Customer

The SI took a pro-active approach to find new and better ways to support their customer’s IP modernization objectives in a financially and socially responsible manner; creating better outcomes for them and their customer. By changing the conversation and applying Modern LAN principles, the Agency achieved incredible results.

Government Agency Reseller Partner
Reduced infrastructure costs by over $3 million Used Modern LAN innovation to differentiate themselves from the competition
Accelerated IP deployment by over 80% Accelerated over $4.5 million in revenue recognition by 80%
Increased ROI by allocating more budget to IP endpoints and applications Increased brand value and customer satisfaction by delivering real results
Established a robust and secure PoE platform that is simple to manage, eliminating risk, disruption, complexity and cybersecurity concerns Ensured a great user experience with minimal day-two network concerns

Government Agency Deploys Major Overhaul of Customs Process Using Modern LAN Principles

Massive Surveillance Upgrade for Government Agency Aimed at Generating Benefits Beyond Security

A Government Agency was relying on an outdated analog surveillance system and wanted to modernize to a comprehensive IP solution. The massive surveillance upgrade would take place across 360 customs offices and border crossing locations, with the objective of increasing their ability to identify risks and reducing response time to threats. The Agency was also looking to improve efficiency by automating most of the processing of imports and exports coming in and out of the country, with the objective of increasing economic growth and foreign trade.

The Government Agency determined that over 10,000 existing analog cameras needed to be modernized to IP but was uncertain how to proceed. The immense scale of the project presented critical challenges:

  • High costs associated with ripping-and-replacing the existing Coax infrastructure, as well as the physical space required to install new IDF closets to support IP cameras in all areas of the facilities.
  • The estimated time of 4 years to deploy the new surveillance system across the 360 locations.
  • Loss of revenue and safety concerns caused by disruption to government import and export operations on a massive scale across the country.

Modern LAN Innovation

Unsatisfied with the traditional approach to network design, the Government Agency delayed the project while they searched for an alternative. A new system integrator was hired to help overcome their barriers. The SI introduced the Agency to Frost & Sullivan’s Modern LAN principles and discussed how this new network design methodology addressed many of the challenges they were facing. The Agency immediately recognized the potential but was skeptical that it would work in their environment.

The SI introduced the Government Agency to NVT Phybridge’s Modern LAN enabling technology to prove the solution. NVT Phybridge recommended the Ethernet over Coax (EoC) solution and arranged a free no-obligation proof of concept to prove Modern LAN design and the technology in Agency’s live environment. After a few simple setup steps, the CLEER24 (Coax-Leveraged Ethernet Extended Reach) managed switch, with SmartPathPoE™ technology, transformed the existing and reliable Coax infrastructure into a power-packed IP/PoE backbone, capable of supporting the new IP cameras with up to 6,000ft (1,830m) reach – 18Xs farther than standard Ethernet switches. The CLEER24’s repeatable, predictable and scalable deployment methodology would ensure that upgrading the 360 sites would be simple and fast.

The Government Agency was impressed with the solution and was confident that Modern LAN design would allow them to achieve a simple, secure and cost-effective upgrade to IP surveillance. The customer was completely satisfied as they leveraged Modern LAN principles 2, 3 and 4 to achieve incredible results.

Principle #2: Create a secure and robust local area network – The Agency established a secure and robust Power over Ethernet backbone for their new IP surveillance system by leveraging their existing and reliable Coax-based infrastructure. The CLEER24’s patented SmartPathPoE™ technology allowed the customer to maintain a physically separate and cyber-secure point-to-point IP network for surveillance, ensuring zero disruption and risk to the core network.

Principle #3: Use new long-reach PoE innovations to maximize ROI – by leveraging the existing surveillance infrastructure and avoiding an extensive infrastructure overhaul, the Agency reduced their infrastructure costs by over $3 million and accelerated the deployment time by 80%.

Principle #4: Modernize to IP using IoTG environmentally responsible framework – by avoiding the traditional rip-and-replace upgrade model, the Agency prevented over 60 tons of e-waste from their digital transformation. The Agency also avoided installing a single IDF closet thanks to CLEER24’s long reach capabilities; reducing the organization’s ongoing energy consumption. IoTG (Internet of Things to the Power of Green) measures and recognizes organizations that modernize to the Internet of Things with an environmentally responsible process. The Government Agency has received the highest rating, 5-stars, for their exceptional transformation.

The Agency’s new IP surveillance system, now consisting of over 10,000 new IP cameras, delivers high-resolution viewing and recording capabilities; providing officials with better recognition and identification of potential safety threats at over 360 key customs and border crossing locations. The Agency was also able to leverage new business intelligence and technology to implement a new automated customs process. The integration of QR readers within the import and export locations has allowed the Agency to:

  • Reduce the average time spent by an individual at a border crossing location by 50%.
  • Reduce the amount of paperwork required during the import/export process.
  • Eliminate personnel interaction; further increasing safety and labour cost savings.

A Better Return on Investment

The Government Agency took a pro-active approach to find new and better ways to support their modernization objectives in a financially and socially responsible manner. By applying Modern LAN principles and innovative PoE technology, the Agency achieved incredible results.

  • Reduced infrastructure costs by over $3 million, reallocating the savings to more IP applications to improve the project’s ROI.
  • Eliminated risk and disruption of import and export operations.
  • Reduced the project’s impact on the environment; avoiding over 60 tons of e-waste.
  • Accelerated the deployment by 80%.
  • Built a cyber-secure and robust PoE platform for their enhanced IP surveillance system.

Read the full case study

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Dustin Hackleman – Senior Sales Engineer at Stanley Convergent Security Solutions, Inc.

Congratulations to Dustin Hackleman of Stanley Convergent Security Solutions for winning the IoT Pioneer Award. Hackleman has pioneered Modern LAN principles to help several correctional institutions modernize to IP and achieve their digital transformation objectives. Thanks to Hackleman’s leadership and commitment to innovation, these organizations were able to overcome infrastructure barriers and modernize to the Internet of Things.

Change the Conversation; Improve the Outcome

Replicate Dustin’s success by introducing your customers to the Modern LAN. Click here to learn more.

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Meridian IT Modernizes Large University Campus Using Modern LAN Principles

A large American Midwestern University with over 16,000 students and 2,500 faculty was relying on a legacy Centrex communication system in many of their buildings. The aging system was extremely costly and difficult to maintain. When the Centrex system was no longer being supported, the University turned to Meridian IT to help modernize the entire campus to IP phones.

Many challenges were uncovered during an assessment of the customer’s environment. The legacy phone system was supported with a CAT3 infrastructure and the customer was extremely concerned with the potential high costs, long deployment times, and the environmental impact of ripping-and-replacing the existing infrastructure to support the new IP platform. In addition, many buildings on the 200+ acre campus were well over 50 years old and considered historical landmarks. This would further complicate the upgrade process as the University would need to obtain permits to make any changes to these buildings. Assuming permits were granted, strict modification guidelines for construction work on these buildings would result in significantly higher labour costs and extended timelines.

The customer was also challenged with long reach requirements to provide Power over Ethernet (PoE) connections to the new IP phones exactly where they were needed. The customer did not have the required space or budget to install intermediate repeaters or server closets to extend connectivity to all areas of the buildings.

Modern LAN Innovation

Due to the restrictive nature of the upgrade, Meridian IT was confident in recommending Modern LAN design principles and the NVT Phybridge PoLRE® (Power over Long Reach Ethernet) solution to the customer. The PoLRE switch, with patented SmartPathPoE™ technology, transforms existing point-to-point voice infrastructures into robust and secure power-packed IP platforms; capable of supporting new IP phones up to 1,200ft away – that’s 4Xs the reach of standard PoE switches. The customer immediately related to the value proposition. However, given the complexity, risk, costs, and disruption associated with ripping-and-replacing the existing infrastructure, the University was skeptical that PoLRE would work in their environment. Meridian IT assisted the customer and organized a no-obligation proof of concept to test Modern LAN design and the PoLRE switch in their live environment.

The University tested the PoLRE solution in several of their buildings with great success; the customer was astonished at the simplicity of installation and the robustness of the solution. Thanks to the Meridian IT team, the University had found the modernization path that best fit their needs; leveraging Modern LAN principles 2, 3, and 4 to achieve incredible results.

Principle #2: Create a secure and robust local area network – Meridian IT helped the University establish a secure and robust PoE backbone for their new communication platform using their existing and reliable voice infrastructure. PoLRE’s patented SmartPathPoE™ technology allowed the customer to maintain a secure point-to-point IP network for voice, ensuring zero disruption to the core network.

Principle #3: Use new long-reach PoE innovations to maximize ROI – by leveraging the existing CAT3 voice infrastructure, the PoLRE solution allowed the customer to reduce infrastructure costs by over $8 million and accelerate the deployment time by 90%.

Principle #4: Modernize to IP using IoTG environmentally responsible framework – by avoiding the traditional rip-and-replace upgrade model, the University prevented over 12 tons of e-waste from their digital transformation. The University also avoided installing over 100 IDF closets thanks to PoLRE’s long reach capabilities; reducing the organization’s ongoing energy consumption. IoTG (Internet of Things to the Power of Green) measures and recognizes organizations that modernize to the Internet of Things with an environmentally responsible process. The University has received the highest rating, 5-stars, for their exceptional transformation.

Meridian IT used Modern LAN design principles to support the customer’s modernization objectives. The University was able to establish a new comprehensive IP communication solution; deploying over 4,000 new IP phones throughout the entire campus.

“The customer was obviously very satisfied with the accelerated deployment. Modern LAN design and the PoLRE solution allowed Meridian IT to modernize an entire building in one day, compared to the initial forecast of 20 days”, said David Morefield, Central NA Regional Sales Manager. “Now multiply that by 100 buildings and you can imagine the time and cost savings”.

A Better Return on Investment

Meridian IT took a pro-active approach to find new and better ways to support their customer’s IP modernization objectives in a financially and socially responsible manner; creating better outcomes for them and their customer. By applying Modern LAN principles and leveraging innovative technology, Meridian IT helped the customer:

  • Reduce infrastructure costs by over $2.8 million and reallocate the savings to more IP applications; improving the customer’s ROI
  • Eliminate risk and disruption
  • Reduce the project’s impact on the environment; avoiding over 12 tons of e-waste
  • Accelerate the deployment by 90%
  • Build a secure and robust PoE platform for the enhanced IP communications solution

Change the Conversation; Improve the Outcome

Meridian IT and NVT Phybridge have partnered to help more customers replicate the success of this project. We are committed to helping organizations accelerate their IP modernization, reduce infrastructure costs and eliminate risk and complexity; resulting in a better ROI for Meridian IT customers. Ask your Meridian IT representative about the program and the many benefits available to support your successful IP modernization project.

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Cisco Helps Global Cruise Line Prevent Over 15 Tons of E-Waste During Communication Upgrade Using Modern LAN Principles

Save the Waves®

Save the Waves is the philosophy by which the cruise line operates as it corresponds to environmental stewardship. Starting as a company-wide recycling program, Save the Waves has become a holistic approach to environmental responsibility guided by four key principles: reduce/reuse/recycle wherever possible, pollution prevention, go above and beyond compliance and continuous improvement through innovation. As a global leader in the hospitality industry, the cruise line recognizes the tremendous responsibility they have to the communities they visit and the oceans they sail in, which are at the very essence of their business. When it came time to modernize their fleet to IP phones, environmental impact was top of mind as the cruise line was concerned with the potential amount of e-waste that the project would produce.

Aligning with the Four Key Principles

Additionally, the customer was concerned with the high costs, long deployment times and business disruption associated with the traditional “rip-and-replace” approach to IP modernization. Given the infrastructure challenges, the customer required an innovative approach to overcome their concerns and modernize to IP. The customer was introduced to Frost & Sullivan’s Modern LAN principles and discovered the award-winning PoLRE® (Power over Long Reach Ethernet) PoE technology. Cisco was confident that Modern LAN design and PoLRE innovation was the perfect solution for the customer. Cisco assisted the customer in organizing a no-obligation proof of concept to test the PoLRE switch in their live environment.

The cruise line tested the PoLRE solution in one of their cruise ships with great success. The customer was astonished at the simplicity of the installation, as it transformed the existing voice infrastructure into a secure and robust IP/PoE backbone. Thanks to the Cisco team, the customer avoided the traditional rip-and-replace approach and achieved incredible results:

  • The customer deployed over 6,000 Cisco IP phones across two cruise ships without installing a single IDF closet
  • The simplified solution reduced infrastructure costs by over $3 million across the two ships
  • The new Cisco IP communication platform, along with the supporting infrastructure, was deployed within the originally scheduled one-month dry dock period, an accomplishment that the customer never thought was possible
  • The cruise line was able to 100% reuse their existing voice infrastructure, preventing over 15 tons of e-waste while upgrading the two luxury liners. Leveraging the existing cables will also reduce on-going fuel consumption with every trip, as the proposed replacement wiring was approximately 3Xs the weight – equivalent to the weight of about 400 passengers

IoTG (Internet of Things to the Power of Green) measures and recognizes organizations that modernize to the Internet of Things with an environmentally responsible process. The cruise line received the highest rating, 5-stars, for their exceptional transformation.

A Better Return on Investment

The cruise line took a pro-active approach to find new and better ways to support their IP modernization objectives in a financially and socially responsible manner. By applying Modern LAN principles and leveraging innovative switch technology, Cisco and NVT Phybridge helped the customer:

  • Reduce infrastructure costs by over $3 million
  • Eliminate risk and disruption
  • Reduce the project’s impact on the environment by preventing over 15 tons of e-waste
  • Deploy over 3,000 new IP phones in each of the two ships within the originally scheduled one-month dry dock period
  • Build a secure and robust PoE platform for the enhanced IP communications solution

Congratulations to Cisco’s Rob Collins for winning the IoT Pioneer Award for helping this global cruise line use Modern LAN principles to overcome their barriers to IP communication.

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Global Cruise Line Prevents Over 15 Tons of E-Waste During Communication Upgrade Using Modern LAN Principles

Save the Waves®

Save the Waves is the philosophy by which the cruise line operates as it corresponds to environmental stewardship. Starting as a company-wide recycling program, Save the Waves has become a holistic approach to environmental responsibility guided by four key principles: reduce/reuse/recycle wherever possible, pollution prevention, go above and beyond compliance and continuous improvement through innovation. As a global leader in the hospitality industry, the cruise line recognizes the tremendous responsibility they have to the communities they visit and the oceans they sail in, which are at the very essence of their business. When it came time to modernize their fleet to IP phones to provide a better guest experience, environmental impact was top of mind.

Aligning with the Four Key Principles

The cruise line is continuously innovating and retrofitting their ships to operate more efficiently and with less impact on the environment. However, the customer was concerned with the high costs, long deployment times, business disruption and potential e-waste associated with traditional network design methodologies.

Unsatisfied with the traditional approach, the customer discovered Frost & Sullivan’s new Modern LAN design principles and the PoLRE® long-reach PoE innovation. By leveraging Modern LAN principle #4, a project plan was designed to minimize the impact on the environment.

  • The cruise line was able to 100% reuse existing infrastructure, preventing over 15 tons of e-waste while upgrading two luxury liners to IP communication. Leveraging the existing cables also saved on-going fuel consumption with every trip, as the proposed replacement wiring was approximately 3Xs the weight
  • By using new long reach Power over Ethernet innovations, the customer eliminated the need to install new server closets, which will reduce on-going fuel consumption with every trip
  • Over 6,000 legacy phones were modernized to IP across two cruise ships. These smart devices have energy saving capabilities that will reduce the customer’s carbon footprint even further
  • The simplified solution allowed the customer to deploy over 3,000 new IP phones in each ship during the originally scheduled one-month dry dock period, an accomplishment that the customer never thought was possible.

IoTᴳ (Internet of Things to the Power of Green) measures and recognizes organizations that modernize to the Internet of Things with an environmentally responsible process. The cruise line received the highest rating, 5 stars, for their exceptional transformation.

A Better Return on Investment

The cruise line took a pro-active approach to find new and better ways to support their IP modernization objectives in a financially and socially responsible manner. By applying Modern LAN principles and leveraging innovative switch technology, the customer:

  • Reduced infrastructure costs by over $3 million
  • Eliminated risk and disruption
  • Reduced the project’s impact on the environment; preventing over 15 tons of e-waste
  • Deployed over 3,000 new IP phones in each of the two ships within the originally scheduled one-month dry dock period
  • Built a secure and robust PoE platform for their enhanced IP communication solution

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Rob Collins – Enterprise Account Manager at Cisco

Congratulations to Cisco’s Rob Collins for using SmartPathPoE™ technology to help a major cruise line modernize to IP telephony on many of their ships. Rob recommended the enterprise-grade PoLRE® managed switch, which allowed the customer to leverage their existing and proven voice infrastructure to deploy their new Cisco IP solution. Thanks to his commitment to innovation and problem-solving, Rob was able to help the customer:

  • Reduce infrastructure costs by over $3 million
  • Eliminate risk and disruption
  • Reduce the project’s impact on the environment by preventing over 15 tons of e-waste
  • Deploy over 3,000 new IP phones in each of the two ships within the originally scheduled one-month dry dock period
  • Build a secure and robust PoE platform for the enhanced Cisco IP communications solution

Read the success story

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Frank Gallo – Cisco Sr. Account Manager

Congratulations to Cisco’s Frank Gallo for using SmartPathPoE™ technology to help a large educational institution modernize to IP telephony. Frank recommended the enterprise-grade PoLRE®managed switch, which allowed the customer to leverage their existing and proven voice infrastructure to deploy over 1,000 Cisco IP phones. Thanks to Frank’s commitment to innovation and problem-solving, the customer experienced a 3-year acceleration in deployment time and cost savings well over $100,000!

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Ken Coy – TSA at Cisco

Congratulations to Cisco’s Ken Coy for using SmartPathPoE™ technology to help a space research organization modernize to IP telephony. The customer wanted to upgrade to Cisco IP phones, however strict company policies prevented any kind of disruption to their operations. Thanks to Ken’s commitment to innovation and problem-solving, he was able to provide the customer with a solution that eliminated any operational disruption. Ken recommended the enterprise-grade PoLRE® managed switch, which allowed the customer to leverage their existing and proven voice infrastructure to deploy over 1,500 Cisco IP phones.

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