Last updated: March 25, 2019
We Respect Your Right To Privacy
Collection, Retention and Use of Personal Information
What Type of Information do we gather?
We gather two types of Personal Information about the users of our Site:
- Personal identifying information; and
- Non-personal identifying information.
Personal Identifying Information
Any personal identifying information required is collected only when you knowingly and willingly provide it. We will explicitly ask for information that personally identifies you, such as basic contact information (e.g. name, email address, telephone numbers, mailing address, etc.), credit card information (including card number, expiry date and CVS code). Specifically, this personal identifying information is requested when you are requesting information from NVT Phybridge. Before we collect any personally identifiable information, we will provide an explanation for the possible use of your data.
NVT Phybridge will only collect personally identifiable information (such as name, title, company name, address, telephone number, credit card information or e-mail address) that you voluntarily provide through our Site or email correspondence.
Non-personal Identifying Information
Non-personal identifying information is collected with each visit to this Site and may provide us with the following information; which pages and videos were visited, how long you viewed each such page or video, hyperlinks were clicked, which operating system and browser software was used. This Non-personal identifying information allows us, to among other things; monitor Site traffic, identify areas and services of our Site that are most popular, and determine the effectiveness of our products and services. This information also provides a means by which we can compile and perform statistical analyses of the overall characteristics and general behaviour of the users of our Site. We may on occasion use this non-personal identifying information to provide statistical information to advertisers, affiliates, business partners and other current and potential promotional partners.
How we use your Personal Information.
We collect Personal lnformation from you when you register on our Site, submit a request for information or support, subscribe to a newsletter or otherwise enter information on our Site. Also, we may collect Personal Information automatically as you navigate through the Site or through other people when you use services associated with the Site.
NVT Phybridge uses your Personal Information for the following purposes:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested;
- Create a user account;
- Respond directly to your inquiries or requests for information about our products or services available from NVT Phybridge, its corporate affiliates and business partners, or pass it along to one or more of our business partners to respond;
- Keep you up-to-date regarding the latest products and services offered by NVT Phybridge, its corporate affiliates and business partners;
- Prevent fraud and other prohibited or illegal activities;
- Protect the security or integrity of this Site, our business, or our products and services;
- To operate the Site and provide you with services described on it, like to verify your identity when you sign in to Site and to respond to support tickets and offer customer services;
- To provide you with updates, promotions and marketing information about products and services;
- To improve the quality of our website and products;
- For internal record keeping and statistical purposes;
- To administer online training programs, webinars, surveys or other Site features;
- To ask for ratings and reviews of services or products;
- Resolve problems and disputes;
- Managing a job application; or
- As otherwise disclosed to you at the point of collection.
The information that we collect and store relating to you is primarily used to enable us to market and provide our products and services to you. In addition, we are relying on the following lawful grounds to collect and process any personal data you may have provided:
Legitimate Business Interests: To provide you with information requested from us relating to our products or services and to provide information on other products which we feel may be of interest to you if you have consented to receive such information. To notify you about any changes to our Site, such as improvements or service/product changes, that may affect our service. If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.
Performance of Contract: To meet our contractual commitments to you and in performance of contractual obligations to you.
User Consent: We may use your Personal Information, or permit selected third parties to use your Personal Information, so that you can be provided with information about unrelated goods and services which we consider may be of interest to you. We or they may contact you about these goods and services by any of the methods that you consented to at the time your information was collected. If you are a new customer, we will only contact you or allow third parties to contact you only when you have provided consent and only by those means for which you provided consent. If you do not want us to use your Personal Information for ourselves or third-parties, you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data. NVT Phybridge may maintain email newsletters to help communicate information about our recent blog posts, upcoming products, and other general informational and marketing purposes. You can opt-out of these electronic communications at any time by following the instructions in our emails.
Communications and emails: When we communicate with you about our Site, we will use the email address you provided when you registered as a user. We may also send you emails with promotional information about our Site or offers from us or our affiliates unless you have opted out of receiving such information. You can change your contact preferences at any time through your account or by sending us an email with your request to: [email protected]
For How Long and Where do we keep your Personal Information?
Protection of Children
We do not knowingly collect Personal Information from children under the age of 18. If you are a parent or guardian and believe that your child is using our Site, please contact us. Before we remove any information, we may ask for proof of identification to prevent malicious removal of account information. If we discover that a child is accessing our Site, we will delete his/her information within a reasonable period of time. You acknowledge that we do not verify the age of our users nor do we have any liability to do so.
Links to Third Party Sites
This Site may contain links to third party websites. NVT Phybridge is not responsible for the privacy policies and how such third parties collect, use or disclose your Personal Information, so you should review such third party’s privacy policies before providing them with your Personal Information.
NVT Phybridge endeavours to maintain appropriate physical, procedural and technical security with respect to its offices and information storage facilities and equipment so as to prevent any loss, misuse, unauthorized access, disclosure, or modification of your Personal Information. NVT Phybridge further protects Personal Information by restricting access to it to those of its employees and business partners that need to know the information in order that NVT Phybridge may provide its products, services or information.
SmartPathPoE is a common law trademark
Change or Modify
You may change or modify your Personal Information previously provided to us by contacting NVT Phybridge’s Privacy Officer at the mailing or email address noted below.
By writing: NVT Phybridge
Attention: Christina Croce
3457 Superior Court, Unit 3
Oakville, ON Canada L6L 0C4
Or by emailing us at [email protected]