Last updated: March 25, 2019

We Respect Your Right To Privacy

Phybridge Inc. and its subsidiaries and affiliates (collectively “NVT Phybridge”, “we”, “us” and “our”) take your privacy seriously, and are committed to protecting your privacy through the implementation of this Privacy Policy.


This Privacy Policy sets forth important information concerning the collection of personally identifiable information from you when you use our website located at (the “Site”). We have structured this policy to reflect this core belief and put you in control of how your Personal Information (as hereinafter defined) is processed, the information we collect, how we use it, and under what circumstances we disclose it. For the purposes of this Privacy Policy, “Personal Information” means any information, recorded in any media or form, about an identifiable individual (including name, address, telephone number, email address, login account information, payment card information) but does not generally include business contact information.


The contents of this Privacy Policy are intended to be read and understood in accordance and compliance with all applicable privacy laws, statutes, and regulations applicable in the Province of Ontario, Canada.


Application of this Privacy Policy

This Privacy Policy applies to NVT Phybridge, but it does not apply to the websites of our business partners (i.e. any entity with whom we have an ongoing business relationship to provide products, services or information) or to any other third parties, even if their websites are linked to our Site. We recommend that you review the privacy policies of the other parties with whom you interact. If you have any questions regarding this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at [email protected].


Your use of our Site is further governed by our Terms of Use.


Collection, Retention and Use of Personal Information


We collect and retain, and use Personal Information about users of this Site. Except as set forth within this Privacy Policy, our Cookie Policy, Terms of Use, and any other published guidelines, we do not release Personal Information about users of this Site without their permission.

By using this Site, you consent to the collection and use of Personal Information by NVT Phybridge. We reserve the right to amend this Privacy Policy from time to time by notifying you via this Site, and you are advised to review this page regularly for any changes. It is important that you also review NVT Phybridge’s Terms of Use and our Cookie Policy prior to using this Site. In particular, please note the disclaimers contained in the Terms of Use, which shall also apply to this Privacy Policy.

What Type of Information do we gather?

We gather two types of Personal Information about the users of our Site:

  1. Personal identifying information; and
  2. Non-personal identifying information.

Personal Identifying Information

Any personal identifying information required is collected only when you knowingly and willingly provide it. We will explicitly ask for information that personally identifies you, such as basic contact information (e.g. name, email address, telephone numbers, mailing address, etc.), credit card information (including card number, expiry date and CVS code). Specifically, this personal identifying information is requested when you are requesting information from NVT Phybridge. Before we collect any personally identifiable information, we will provide an explanation for the possible use of your data.


NVT Phybridge will only collect personally identifiable information (such as name, title, company name, address, telephone number, credit card information or e-mail address) that you voluntarily provide through our Site or email correspondence.


Non-personal Identifying Information

Non-personal identifying information is collected with each visit to this Site and may provide us with the following information; which pages and videos were visited, how long you viewed each such page or video, hyperlinks were clicked, which operating system and browser software was used. This Non-personal identifying information allows us, to among other things; monitor Site traffic, identify areas and services of our Site that are most popular, and determine the effectiveness of our products and services. This information also provides a means by which we can compile and perform statistical analyses of the overall characteristics and general behaviour of the users of our Site. We may on occasion use this non-personal identifying information to provide statistical information to advertisers, affiliates, business partners and other current and potential promotional partners.


Use of Cookies


This Site uses cookies. Cookies are small text files containing small amounts of information that are downloaded to your computer or other device by a server from this Site. For example – your web browser will send these cookies back to this Site the next time you visit so that it can recognize you and remember things such as your preferred language setting.

We use cookies to help us improve your experience when using our Site. We also share information about your use of our Site with our social media, marketing and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. You consent to our cookies if you continue to use our Site. To learn more about cookies and how they work, including how manage or disable them, view our Cookie Policy.

How we use your Personal Information.

We collect Personal lnformation from you when you register on our Site, submit a request for information or support, subscribe to a newsletter or otherwise enter information on our Site. Also, we may collect Personal Information automatically as you navigate through the Site or through other people when you use services associated with the Site.

NVT Phybridge uses your Personal Information for the following purposes:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested;
  • Create a user account;
  • Respond directly to your inquiries or requests for information about our products or services available from NVT Phybridge, its corporate affiliates and business partners, or pass it along to one or more of our business partners to respond;
  • Keep you up-to-date regarding the latest products and services offered by NVT Phybridge, its corporate affiliates and business partners;
  • Prevent fraud and other prohibited or illegal activities;
  • Protect the security or integrity of this Site, our business, or our products and services;
  • To operate the Site and provide you with services described on it, like to verify your identity when you sign in to Site and to respond to support tickets and offer customer services;
  • To provide you with updates, promotions and marketing information about products and services;
  • To improve the quality of our website and products;
  • For internal record keeping and statistical purposes;
  • To administer online training programs, webinars, surveys or other Site features;
  • To ask for ratings and reviews of services or products;
  • Resolve problems and disputes;
  • Managing a job application; or
  • As otherwise disclosed to you at the point of collection.


The information that we collect and store relating to you is primarily used to enable us to market and provide our products and services to you. In addition, we are relying on the following lawful grounds to collect and process any personal data you may have provided:


Legitimate Business Interests: To provide you with information requested from us relating to our products or services and to provide information on other products which we feel may be of interest to you if you have consented to receive such information. To notify you about any changes to our Site, such as improvements or service/product changes, that may affect our service. If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.


Performance of Contract: To meet our contractual commitments to you and in performance of contractual obligations to you.


User Consent: We may use your Personal Information, or permit selected third parties to use your Personal Information, so that you can be provided with information about unrelated goods and services which we consider may be of interest to you. We or they may contact you about these goods and services by any of the methods that you consented to at the time your information was collected. If you are a new customer, we will only contact you or allow third parties to contact you only when you have provided consent and only by those means for which you provided consent. If you do not want us to use your Personal Information for ourselves or third-parties, you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data. NVT Phybridge may maintain email newsletters to help communicate information about our recent blog posts, upcoming products, and other general informational and marketing purposes. You can opt-out of these electronic communications at any time by following the instructions in our emails.


Communications and emails: When we communicate with you about our Site, we will use the email address you provided when you registered as a user. We may also send you emails with promotional information about our Site or offers from us or our affiliates unless you have opted out of receiving such information. You can change your contact preferences at any time through your account or by sending us an email with your request to: [email protected]


Legally Required Releases of Information: We may be legally required to disclose your Personal Information if such disclosure is (a) required by subpoena, law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Terms of Use; (d) necessary to protect us from legal action or claims from third parties, including you and/or other users; or (e) necessary to protect the legal rights, personal/real property, or personal safety of our company, users, employees, and affiliates.


Disclosures to Successors: If our business is sold or merges in whole or in part with another business that would become responsible for providing the website to you, we retain the right to transfer your Personal Information to the new business. The new business would retain the right to use your Personal Information according to the terms of this Privacy Policy as well as to any changes to this Privacy Policy as instituted by the new business. We also retain the right to transfer your Personal Information if we file for bankruptcy and some or all of our assets are sold to another individual or business.


Support Discussion: Our Site offers the ability for users to communicate with the Support Team through email or other mechanisms. If you choose to open a support ticket, you should use care when exposing any Personal Information, as such information is not protected by our Privacy Policy nor are we liable if you choose to disclose your Personal Information through such postings.


For How Long and Where do we keep your Personal Information?

We keep Personal Information only so long as is needed in order to meet the purposes set out in this Privacy Policy, including for the purpose of enabling us to meet any legal or regulatory requirements. The principal place in which NVT Phybridge holds Personal Information is in Oakville, Ontario.

Protection of Children

We do not knowingly collect Personal Information from children under the age of 18. If you are a parent or guardian and believe that your child is using our Site, please contact us. Before we remove any information, we may ask for proof of identification to prevent malicious removal of account information. If we discover that a child is accessing our Site, we will delete his/her information within a reasonable period of time. You acknowledge that we do not verify the age of our users nor do we have any liability to do so.

Links to Third Party Sites

This Site may contain links to third party websites. NVT Phybridge is not responsible for the privacy policies and how such third parties collect, use or disclose your Personal Information, so you should review such third party’s privacy policies before providing them with your Personal Information.


NVT Phybridge endeavours to maintain appropriate physical, procedural and technical security with respect to its offices and information storage facilities and equipment so as to prevent any loss, misuse, unauthorized access, disclosure, or modification of your Personal Information. NVT Phybridge further protects Personal Information by restricting access to it to those of its employees and business partners that need to know the information in order that NVT Phybridge may provide its products, services or information.



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Change or Modify


You may change or modify your Personal Information previously provided to us by contacting NVT Phybridge’s Privacy Officer at the mailing or email address noted below.




NVT Phybridge welcomes comments and questions on this Privacy Policy. We are dedicated to protecting your Personal Information, and will make every reasonable effort to keep that information secure. Due to the rapidly evolving technologies on the Internet, we may occasionally update this policy. All revisions will be posted to this Site. All comments and questions about this Privacy Policy, should be sent to NVT Phybridge as follows:


By writing:       NVT Phybridge

Attention: Christina Croce

3457 Superior Court, Unit 3

Oakville, ON Canada L6L 0C4


Or by emailing us at [email protected]