Customer Success Story: Large Healthcare System Uses Modern LAN Principles to Deploy Over 900 IP Phones

Legacy communication networks suffer from limited functionality, which in turn results in frustrations and inefficiencies for management and staff. These frustrations can have an extremely negative trickle-down effect on the customer or patient experience. A large healthcare system decided it was time to solve this issue; to modernize their communication network in several locations across the Northwestern US, including multiple medical centres, critical access hospitals, and medical clinics. In this case, one of the top concerns was operational efficiency, and the legacy CS1000 platform was becoming increasingly inefficient and extremely costly to maintain.

The major challenge in this modernization to IP was the physical network infrastructure upgrades. The process would be extremely costly, time-consuming, and complex, as each location would have to rip/replace/rebuild the existing CAT3 infrastructure with Ethernet. Additionally, extensive power and cooling upgrades were required in hundreds of IDF closets to support even more standard reach PoE switches. Upgrading the cabling and IDF closets would be extremely disruptive to business and would result in a significantly lower quality patient and visitor experience. These network upgrades left the customer frustrated and uncertain how to proceed, forcing the project to be delayed indefinitely.

The customer learned about NVT Phybridge, and the PoLRE® (Power over Long Reach Ethernet) switch. The PoLRE switch was the perfect solution. Not only does the PoLRE switch transmit data and power over CAT3 cable, it can transmit data and power over CAT3 up to 1,200ft (365m). This meant that the customer could leverage the existing reliable and proven cabling infrastructure to support the modernization to IP phones. Now each of the customer’s multiple locations could take full advantage of VoIP and PoE capabilities, fast-tracking the modernization to their new UC/collaboration solution.

This large healthcare system deployed over 900 IP phones without replacing the existing cabling infrastructure and without installing any new IDF closets, saving hundreds of thousands of dollars and eliminating operational disruption. IoTG (Internet of Things to the Power of Green) recognizes this project for preventing e-waste from ripping/replacing/rebuilding the network infrastructure, along with eliminating the need for extensive power and cooling upgrades to the IDF closets – and awarded the project a 5-star rating.

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