Sagadahoc County Reduces Digital Transformation Costs by 65% to Save Taxpayer Funds During 9-1-1 Communications Upgrade
3-minute read time
Summary
- Sagadahoc County Communications needed to upgrade its outdated digital phone system with a modern Avaya IP phone solution but did not want to run the new phones over the existing data network.
- The County also wanted to avoid high network readiness costs and disruption to its 24/7 operations.
- The project reseller, New England Communications, recommended the NVT Phybridge PoLRE switch innovation to leverage the existing CAT3 cabling, rack space, cooling, and other supporting infrastructure.
- The PoLRE Power over Ethernet (PoE) innovation helped Sagadahoc County achieve 65% in financial savings while reducing project timelines, deploying the switches in just one day.
- The seamless deployment minimized operational disruption, allowing the communications department to continue answering all emergency calls during the transition to IP.
- PoLRE PoE switches helped Sagadahoc County Communications align its digital transformation efforts with Maine’s sustainability goals by minimizing waste and optimizing resource usage.
Challenge
Sagadahoc County Communications, the critical 9-1-1 communications department for the local government in Bath, Maine, faced an urgent need to modernize its communication infrastructure. Its existing digital phone system was becoming increasingly obsolete, limiting its ability to handle emergency calls efficiently. Transitioning to a new IP phone system was essential to enhance reliability, call quality, and system management.
However, the department was reluctant to run IP phones over its existing core data network due to concerns about network congestion and potential downtime during the process. The prospect of extensive and costly new cabling and other rip-and-replace work was daunting, especially given the department’s need to maintain uninterrupted emergency services. Additionally, their facilities’ layout and distance constraints presented significant challenges for a seamless transition to IP. The communications department needed a solution to reduce network readiness costs, operational disruption, and project complexity.
Solution
New England Communications, a trusted vendor for Sagadahoc County Communications, recommended PoLRE PoE switch innovations as the optimal solution. The NVT Phybridge PoLRE managed switches allowed the department to leverage its existing, proven, and point-to-point CAT3 cabling, rack space, cooling, and other supporting infrastructure to support the new IP phones, overcoming the distance and cable type limitations of traditional switches. The PoLRE switch delivers Ethernet and PoE over single-pair UTP cabling with up to 1,200ft (365m) reach—four times farther than standard PoE switches.
The implementation process was straightforward and minimally disruptive. The PoLRE switches were rack-mounted, and Octopus cables were connected to a patch panel where the phones were terminated. Phylink Adapters were strategically placed at each phone location, ensuring a seamless integration with the existing infrastructure. This setup allowed the department to quickly deploy the new IP phones, enhancing communication capabilities without compromising emergency response operations.
Result
The results of deploying the NVT Phybridge solution were remarkable for Sagadahoc County Communications. By leveraging PoLRE switches, the department achieved substantial financial savings, estimated at 65% lower than original estimates. These savings were realized by avoiding the high costs of extensive network modifications and additional equipment. Additionally, the project timeline was significantly reduced, with the deployment of the switches taking only a day and saving approximately two weeks overall.
The new and enhanced Avaya IP phone system dramatically improved the reliability and efficiency of the 9-1-1 communications department. The new system provided clearer call quality and more robust management capabilities, ensuring emergency calls were handled promptly and effectively. The department’s staff expressed amazement at the ease of the transition and the new system’s performance, highlighting their high level of satisfaction with the outcome. “We use NVT Phybridge products all the time for CAT3 deployments,” said Joel Bicknell, New England Communications. “They are our go-to solution for ensuring reliable and cost-effective transitions to IP.”
Sustainability
The NVT Phybridge solution aligned perfectly with the State of Maine’s sustainability goals, emphasizing reducing waste, conserving resources, and promoting energy efficiency. By utilizing the existing CAT3 cabling, rack space, cooling, and other supporting infrastructure, the project minimized waste and reduced the environmental footprint associated with new cabling and materials. This approach extended the life of the current infrastructure, avoided unnecessary resource consumption, and supported the state’s commitment to sustainable practices.
Furthermore, the PoLRE switch’s energy-efficient design contributed to lower power consumption, aligning with Maine’s goals to promote energy conservation and reduce greenhouse gas emissions. Implementing the NVT Phybridge solution not only enhanced the operational capabilities of Sagadahoc County’s communications but also demonstrated a commitment to environmental responsibility in line with state-wide sustainability initiatives.
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